Andrew B. Francis 23312 Woodfield Road · Gaithersburg, MD 20882 · afrancis99@gmail.com
PROFILE
Motivated and energetic manager Excellent communication skills Advanced membership and donor experience Strong administrative background		Exacting editorial standards Creative problem solver, highly adaptable Expert hardware, software & office system skills Short and long-term planning experience
COMPUTER EXPERIENCE
MS Windows XP, Vista, Exchange, Office, IE Windows Networking, Remote Desktop, VPN FileMaker, Studio School Pro, MemberMax & 4D HTML, CSS, Symantec Endpoint, 3Com VOIP	Macromedia Homesite, Dreamweaver, Flash Adobe CS4 Suite (Illustrator, Photoshop, Acrobat) QuickBooks, Quicken, FTP, Misc. Utilities Mailchimp, Postini, BackupExec
EXPERIENCE
2/2006 - Present MEMBERSHIP & SYSTEMS MANAGER, - American Academy of Orthotists & Prosthetists, Washington, DC
Manage board relations between Chapters & Societies Create annual retention, recruiting and promotional campaigns Handle membership documentation and manage 15,000 record database Develop annual membership budget including short and long term goals Create web media, flyers, campaign documents and ballots for voting Administer ten station Windows/Exchange Server including remote desktop, distribution groups, listserves Intermediary for all staff between Web Developers and office
8/2003 - 6/2005 EXECUTIVE DIRECTOR - the Guild Studio School, Easthampton, MA
Implemented Executive Board directives and developed short and long term strategies Managed special events including annual appeal, phone-a-thon, fundraising soirees and outreach projects Led the organization through mission and visioning projects in preparation for re-branding Developed annual budget including short and long term goals, programming and funding resources Created web media, press releases, quarterly catalogs, signage, flyers, PSA's and advertisements Streamlined office automation, improved program efficiency, reduced outsourcing, negotiated loan terms Managed tax filing, reporting for Board of Directors state and municipal agencies for compliance issues Oversaw "front end" of organization, managed large facility including scheduling and rental of space
6/2003 - 8/2003 ASSISTANT DIRECTOR, Snow Farm, Williamsburg, MA
Planned activities for 42 students on a residential art school campus "Go-to-guy" for 15 staff members, managed cross department programs Oversaw daily medications and special circumstances for students Arranged transportation schedule for field trips and recreational outings
9/1998 - 8/2003 TEACHER, Pittsfield School System, Pittsfield, MA
Taught as lead teacher middle and high school students, applied new curriculum standards Participated in curriculum development to meet Massachusetts Frameworks guidelines Created departmental assessment policies in a small groups setting, wrote and edited content Managed kiln firing schedules and clay processing to meet quarterly deadlines
Summer 2001, 2002, 2003 LEAD INSTRUCTOR, Snow Farm, Williamsburg, MA
Taught teen students all methods of creating and documenting ceramic artwork Inspired idea generation and goal setting, encouraged creative growth and exploration Managed project timing to ensure completion, arranged for cross department interaction Organized outings and events related to ceramics and sculpture
5/1996 - 9/2000 ADMINISTRATOR, Interlaken School of Art, Stockbridge, MA
Processed director's and board's daily requirements, arranged facilities according to their needs Developed and managed a 5,000 record mailing, membership, donor and development database Worked as point of contact for tours, staffing, general inquiries and municipal compliance Managed phone traffic, room scheduling, maintenance and supply requisitions Created and conducted annual appeal processes through the acknowledgment and reporting phase Taught personal software use, management and efficiency, computer security and backup techniques Designed, installed, maintained and taught on the effective and efficient use of a computer network
7/1996 - 9/2000 TEACHER, Interlaken School of Art, Interlaken, MA
Instructed students of all ages in art and ceramics including technical and aesthetic considerations Taught and assisted in the 'Art Safari' children's program, managed teacher rotation and special guests Created, proposed and taught over 15 classes and workshops including weekend intensives
5/1996 - 9/2000 STUDIO MANAGER, Interlaken School of Art, Interlaken, MA
Managed hanging, decor and opening ceremonies for over 20 exhibitions and events Oversaw running of 12 station ceramics studio, managed kiln firings and glaze chemistry Provided technical assistance to teachers, students and guest artists
1988 - 1995 CONTRACTOR, Self Employed, west and central CT
Ran carpentry and handyperson business, worked as residential electrician Consulted on home improvement and mechanical solutions to complex customer requests
EDUCATION
The University of Massachusetts, Amherst, MA - BFA, Fine Arts, 2002 Kent State University, Kent, OH - '95-'96, Ceramics and Fine Art University of Connecticut, Storrs, CT - '84-'90, Language and Liberal Arts
INTERESTS
Musician, ocarina maker, songbook collector Photography, caligraphic painting, digital imaging Woodworking, renovation, restoration	Reading, writing, book collecting Bicycling, sailing, camping, hiking Travel, museums & galleries
References available upon request